HFCU logo
email icon

Your Card, Your Terms

Manage your debit and credit card usage through your mobile device by defining when, where and how your debit and credit cards are used - with CardValet® from Fiserv.* Available through Hancock Federal Credit Union.

Play it Safe

Debit and credit cards offer both convenience and risk. CardValet® manages the risk by allowing you to define when, where and how your card can be used.

Safeguard your cards: turn them "on" and "off" when you aren't using them

Establish transaction controls for dollar amount limits, merchant categories and geographic locations

Receive alerts when your debit and credit cards are used, approved or exceeds the transaction controls you set

Benefits of CardValet




There have been some updates in the CardValet App. You can now set alerts and control transactions for the following  Transaction Types:


  • In Store
  • eCommerce
  • Mail/Phone Order
  • ATM


The user needs newest version (recommend that users set their mobile device to auto download).


Fraud Protection


  • When your card is "off," no withdrawals or purchases will be approved
  • Real-time alerts keep you informed when your card is used or declined
  • Transaction controls allow your card to work only in specific locations or geographic areas


Control Spending


  • Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores
  • Establish controls by location and change parameters via your mobile device


Business Use


  • Use transaction controls for merchant codes, locations and thresholds to ensure employee spending adheres to company policies


Review Balances and Transactions


  • Monitor your finances anytime, anywhere by using the CardValet app to check your account balances or review recent card transactions
Card Valet App Smartphone image
Card Valet Smartphone App image


*CardValet® is powered by Fiserv, Inc. but is activated through specific financial institutions.  Check with your financial institution to ensure they participate in CardValet® prior to downloading.

Hancock Federal Credit Union is PROUD to have served the Findlay and Hancock County area for 80 years!

Membership is available to all who live, work, worship or attend school within Hancock County.

Quick Links


1701 E. Melrose Ave., Findlay, OH

125 Trenton Ave., Findlay, OH


Monday - Friday  9:00am - 5:00pm

Friday  Drive-Thru 8:30am - 5:30pm


Saturday  9:00am - Noon

Melrose Ave - Lobby and Drive-Thru

Trenton Ave - Drive-Thru ONLY

Call Us

Toll Free:  (800) 273-0163

Local:  (419) 424-0163

Lost or Stolen Visa®:  (844) 334-3871

Lost or Stolen ATM/Debit Card:  (800) 472-3272

PIN Change ATM/Debit Card:  (800) 992-3808

email icon



NCUA logo

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government

Equal Housing Lender logo

Hancock Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 419-424-0163. All products and services available on this website are available at all Hancock Federal Credit Union branches or by calling 419-424-0163.